Ong Kok Hua, Albert

Profile and Reviews
Ong Kok Hua, Albert Overall rating: ★★★☆☆ 2.5 based on 16 reviews
5 1

Instructor Profile:

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Contact:

96695522

User Reviews

Worst instructor

★☆☆☆☆
1 5 1
Cancels appointments without warning. Unnecessarily hostile and rude. Engage at your own discretion and if you want to have a miserable time.

BAD INSTRUCTOR!!

★☆☆☆☆
1 5 1
Not patient nor friendly. First lesson, he's okay. Second lesson onwards and all his pattern come out. Very impatient and will make you feel demoralised. Will also cheat your money. Cancelled one lesson more than 24 hrs in advance and demamded i still pay for the lesson because i 'last minute' cancel. When my sister cancel her lesson on the day itself, he was okay. Dbl standard, duno why as im also a girl. So DO NOT ENGAGE HIM!

Not Recommended for Guys

★☆☆☆☆
1 5 1
Instructor is bias towards female students. Me and a couple of my friends engaged Albert as our class 3 instructor not knowing the horror we will be facing. He is extremely rude and impatient. Demanded us to leave his vehicle a handful of times just because we did minor mistake as a student. During the lesson, he often give harsh and insensitive remarks that is hurtful and can cause trauma to anyone new to driving. Engage at your own risk.

Super bad attitude instructor

★☆☆☆☆
1 5 1
I was introduced to Albert. KNN first few lesson was ok , he was friendly. KNN second lesson cancel as he claimed that he's car aircon need to be fix. But it's okay I suck it up. WAH KNN CCB third lesson show no patience at all , he teach me turning then I cannot do properly he straight away say " go home go home no need learn" I was like wtf? What kind of instructor is this? Damn bad at teaching don't know how to teach at all. No patience at all , just don't go and learn from him. SUPER BAD SERIOUSLY.

Very bad instructor

★☆☆☆☆
1 5 1
Albert is rude,demoralising and very impatient.i read his previous good reviews and that is the reason i choose to take practicals under him.it was my biggest regret!he will scold you,shout at you,raise his voice on you,pull the steering wheel on u,told u ur never going to drive after only practical 3 with him jz because ur tense and im sure its alright to worry or be tense as the car ur driving is not urs,or when u hv never driven before.but his best move to me is when after practical 5 he told me "just do whatever u want""i will return u your registration fee as i m not teachin manual anymore.out of the blue!so he left me by the side of the road still thinking.never once had i paid for something just to get demoralised and scolded.little did he know i knew he was lying.i did try calling again pretending to be a different person.and yes he IS STILL TAKING MANUAL classes!he md me fil im d worst driver..when i neva bang any tree..anyone or break his gearbox nor did i eva jam break.so u cn imagine his level of patience.in order for him to be nice to u..i guess u need to learn how to drive beforehand then take lesson frm him.cz if u dont..then ur up for a swell time wf his crancky n rude behaviour.to me he DON'T EVEN deserve 1⭐!

Not Recommended

★☆☆☆☆
1 5 1
I don't know why so many good reviews about him. After taking his lesson, I found the behavior is totally different. I don't see him being patient, like to scold. Not giving enough guidance. Overall, it is disappointing and I don't recommend taking his lesson.

Not a good instructor

★☆☆☆☆
1 5 1
He was quite impatient and scolds me everytime I make mistakes. Sometimes he will get angry a lot also. Not recommended.

Don't waste your time

★☆☆☆☆
1 5 1
---IN DEPTH REVIEW--- After reading good things about him and seeing his high rating on this site, contacted him for lessons. Took over 20+ lessons from him and regretted it. The other reviews on this site seem to speak well about him, but from my experience, I can safely tell you that if you do book him, you DO SO AT YOUR OWN RISK. Why? Read on. PROS: 1) Helps you get fast dates for your driving test. 2) Good in the first few lessons; helps you ease gradually into driving. This may be his only strong point. 3) Teaches you relatively quickly and points out your mistakes during driving. CONS: 1) Does NOT teach you to be exam-smart during the test. Some things like blind spot, acceleration, etc will only be occasionally mentioned in passing but he will never tell you specifically what to look out for - probably because he either doesn't know or hopes you fail so you can retake the test again and pay him the crazy fees again....which leads me to my next point. 2) $50 Enrollment fee, and $250 Test Insurance Fee (not inclusive of car rental and CDC test fee). If you fail you will have to pay him everything again, so ENSURE YOU ARE READY FOR THE TEST before you agree. Sometimes, he will pressure you into taking the test early - DO NOT AGREE UNLESS YOU ENJOY FAILING AND HAVING TO PAY HIM AGAIN. 3) He will not be able to correct certain strange technical habits you might develop when you drive. If you do ask him, he will simply tell you "everybody else doesn't have this problem - only you have!" I think Google is more helpful than him in this regard - and it's free. 4) Patient and good tempered? This is debatable. He will be patient for the first 15 minutes, or if you're a new student just learning how to drive. However, if you have taken 10+ lessons and you haven't practiced for a while and are quite rusty, then suddenly make a few mistakes, he will start to raise his voice and get annoyed. If you then make a couple more mistakes, he will quickly get angry and shout at you...sometimes even angrily grabbing your steering wheel while you're driving on the road, which is dangerous. 5) Always starts the lesson either on time or late by a few minutes. Always ends the lesson early by 5-10 minutes. If you're late, he will not give you extra time, but if you're early, he will never start early as well. In short, you lose either way, and if you point it out, he will get angry. 6) Extremely sarcastic, especially when you make mistakes like not braking before a Zebra crossing or jerking the car because of insufficient acceleration. If you point it out politely, he will get angry, so you have to keep quiet and take his incessant insults while maintaining your focus on the road... 7) His teaching can be very contradictory for the inexperienced driver. Sometimes, he will tell you to go slow, and when you follow his advice, he will scold you and tell you to go fast. When you obey and go a little faster, he tells you to slow again, confusing the heck out of you. Same thing for other things like Zebra crossings, junctions, etc. The worst thing about this is that he actually gets angry and scolds you for not listening to him (good tempered eh?) when you've actually been listening to him all along... In short, I'll do his job and just make it clear here: Go slow or fast depending on the situation, type of road, and traffic conditions. There. Was that so hard? Jesus. 8) $30 per hour. $45 for 1 hour and a half. Expensive considering the wealth of options you have at your disposal, and the fact that he's, unfortunately, really not that good. There are plenty of other PDIs with $22 or $26 per hour rates after all. 9) Not so sure about other PDIs but every lesson is just driving the same old route over and over again. We never "explore" other areas to practice different things like U-turns, slope balancing, etc while driving. All we do every lesson is drive the same route, so maybe it's a cash grab here. ---MY PERSONAL EXPERIENCE---: I cannot, for the life of me, understand why I even bothered to take 20+ lessons with him, and even let him pressure me to go for my driving test (which I failed and he immediately asked me to go for a next one and pay him another 250...lol). Enduring all his incessant insults and sarcasm was the worst part though. Initially after reading all these great reviews I thought he was going to be AT LEAST patient and good tempered but NOPE - I don't even know how he gets even a 1 Star Rating with his standard... Anyway, my experience with him was positive for the first 5 lessons as a beginner but after that it all went downhill really, really quick. ---CONCLUSION---: Good Instructor in the beginning, but quickly becomes sarcastic and insulting towards the later part of your driving experience. The fact that he doesn't teach you to be exam-smart, charges expensive fees, and is incapable of correcting certain technical flaws that you might have all contribute to his 1 Star Rating. Not recommended even if you're rich - you'd be better off looking elsewhere.

Very good instructor

★★★★★
5 5 1
Mr Albert is a very patient instructor. He corrected me only when it was necessary. He doesn't use all those funny shortcut methods to teach. Usually gives a quick debrief after the lesson and books the next lesson right after. Managed to pass after learning from him. His Mitsubishi Lancer GLX is ready to drive as well. Payment is only in cash, right after the lesson.

Totally Unreliable, Cancelled Minutes Before Start of First Lesson

★☆☆☆☆
1 5 1
I made arrangements to take driving lessons (Class 3) from Albert about 2-3 weeks ago. The first lesson was booked on a weekday morning at 10 a.m. and I specially took leave from work to attend the lesson. He asked me to wait for him outside gate 1, Comfort Driving Centre (Kampong Ubi) ("CDC") and confirmed the meeting location 7 minutes before the lesson. When I made my way the designated meeting place at 10 a.m., Albert was not there. I checked my mobile phone and noticed his text message that he was at the "very far right of gate 1 (200 meter)", with the message ending with a request for me to walk over. I followed his instructions, but when I could not locate his car and asked him exactly where he was, he simply replied "near yellow box towards traffic light". I asked for clarification saying "What yellow box? I'm outside gate 1" (as I had walked down to the right of gate 1 and was trying to locate Albert outside to the food centre) and was generally feeling lost and confused as I was unfamiliar with Kampong Ubi and this was only my second time there. Albert called me and I tried to ask him to clarify his directions so that I could locate him. I kept asking him to clarify what "yellow box" he was referring to as I could not see any such box along the road parallel to the food centre. Albert either failed or did not want to try to give me clearer instructions so that I could locate him. He simply said something along the lines of "Aiyah. You don't want to walk over, then cancel. Cancel." and proceeded to hang up on me. When I tried to call him back immediately (I made 3-4 attempts), he refused to pick up my call each time. I was shocked beyond words by Albert's conduct. Albert was the one who told me to wait directly outside CDC gate 1 when we first confirmed our lesson and 7 minutes before the first lesson started. When he suddenly changed our meeting place at 10 a.m. (when the lesson was supposed to start) and I was trying to make a genuine effort to locate him, it appeared that he neither had the patience or the ability to give clearer locations for a student to locate him. Like all instructors, Albert charges his students if they cancel a lesson at the last minute. However, he got away with cancelling my lesson right when it was about to start, after I took leave from work and went down to CDC just for the driving lesson (which Albert was aware of because I texted him to let him know again after he cancelled the lesson at the last minute and then refused to pick up my calls). I felt that his behaviour was really unreasonable and unbecoming of a responsible driving instructor.

Recommended

★★★★★
5 5 1
Very patient and gave me a lot of advice and encouragement. Passed my driving test under him.

Very good

★★★★★
5 5 1
He's very good, went thru my fren's recommendation. Doesn't require any deposit.

Really good

★★★★★
5 5 1
Really good instructor who is effective and patient. Makes me look forward to my lessons. Hope I will be part of his first time passers.

Good instructor

★★★★★
5 5 1
His students' passing rates are consistent and impressive. However, I only managed to pass on my 2nd attempt. But still, for a slow learner like me, Albert is very patient and not fierce.

Very good temper

★★★★★
5 5 1
My instructor has a super good temper. He is a soft spoken man but will always guide me. Quite flexible also won't force me to take up more lessons.

Not that patient or encouraging

★★☆☆☆
2 5 1
I don't find Albert really patient or encouraging. Every time end of lesson, I feel discouraged and pissed.

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